Understanding JIRA

This course provides a comprehensive introduction to Jira and how it is used to manage and track work effectively across teams. Participants will learn the core concepts of Jira, including its structure, key components, and everyday functionality, as well as the differences between user and administrator capabilities.

By the end of the course, learners will be able to identify and work with Jira work items, projects, and boards, use views to monitor and visualize progress, communicate effectively through notifications, and improve efficiency by leveraging automation and integrations.

This course is designed for new Jira users and team members who need a solid foundation to confidently use Jira in their daily work.